Integrating victim services into law enforcement agencies can provide crime victims with streamlined access to counseling and resources. In addition to providing more empathetic services to victims of crime, law enforcement agencies and prosecutorial partners benefit from enhanced victim/witness communication, which in turn can increase the likelihood of cooperation as cases progress through the criminal justice system. Implementing a victim services program can increase an agency’s ability to connect with the community they serve, however the process of building capacity in victim services can be a challenging endeavor. This webinar highlighted the implementation of a victim services program in the Chattanooga, Tennessee, Police Department and the Office for Victims of Crime’s law enforcement and victim services portfolio.