Recruitment, Diversity, and Retention

The skills required to serve capably as a police officer are wide-ranging. In addition to handling traditional patrol and investigative responsibilities, officers need to address social problems such as domestic altercations, substance use overdoses, mental health issues, and homelessness in a compassionate manner that defuses potentially volatile situations. As such, a crucial element of effective police reform is that departments employ and promote high-quality officers with diverse skillsets. Agencies that improve their recruitment, diversification, and retention practices aim to attract and retain officers who comply with department policies, engage respectfully with community members, prevent the escalation of adverse events, and promote more equitable public safety.


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